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Showing 1 to 10 of 922 search results for consumer research.

  1. Research Note: Cryptoasset consumer research

    Data

    Published: 30/06/2020

    Last modified: 30/06/2020

    A quantitative study that increases understanding of the market size, consumer profiles and attitudes towards cryptoassets.
  2. FCA and Payment Systems Regulator publish updated evidence on cash access

    Press Releases

    Published: 23/07/2021

    Last modified: 12/11/2024

    The FCA and Payment Systems Regulator have published an updated assessment of the UK’s access to cash infrastructure, taking into account the impact of coronavirus (Covid-19), alongside new research on consumers who rely on cash.
  3. Vulnerable customers encouraged to open up to firms to get the right support

    Press Releases

    Published: 07/03/2025

    Last modified: 07/03/2025

    Just 4 in 10 vulnerable customers say they have disclosed their needs to their financial services provider, new research from the FCA shows.
  4. UK’s cash infrastructure and consumer research

    External research

    Published: 23/07/2021

    Last modified: 23/07/2021

    The FCA provides a broad overview of the access to cash evidence base, including the impact of coronavirus (Covid-19), which will inform the FCA's ongoing work on access to cash. 
  5. Research Note: Cryptoassets consumer research 2023 (Wave 4)

    Data

    Published: 08/06/2023

    Last modified: 08/06/2023

    This report contains independent quantitative research which clearly shows that cryptoassets awareness and ownership are increasing in the United Kingdom.
  6. Research Note: Cryptoassets consumer research 2024

    Research

    Published: 26/11/2024

    Last modified: 02/05/2025

    This analysis looks at cryptoasset holdings in the UK and consumers’ understanding, attitudes and behavioural patterns towards them.
  7. Research

    Last modified: 03/06/2025

    Explore research papers, articles and reports from the FCA. Find consumer analysis, studies and financial services surveys.
  8. Financial Lives 2020 survey

    Financial Lives

    Published: 26/07/2023

    Last modified: 16/05/2025

    Find out more about the Financial Lives 2020 survey including the FCA's reports and data. 
  9. Research Note: Cryptoasset consumer research 2021

    Data

    Published: 17/06/2021

    Last modified: 17/06/2021

    Our fourth consumer research publication on cryptoassets ownership looks at benefits, harms, attitudes and usage.
  10. Consumer attitudes and awareness of cryptoassets: research summary

    External research

    Published: 07/03/2019

    Last modified: 07/03/2019

    We have carried out research with consumers to better understand the potential harms of cryptoassets.
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